Privacy Policy
By using Omni Browser, you acknowledge that your information will be handled as described in this Privacy Policy. If you use Omni Browser on behalf of an organization, you represent that you are authorized to provide information and use the Service for that organization.
1. Who We Are
Omni Browser is operated by:
Next Level Empire LLC
13201 Northwest FWY, Suite 800
Houston, Texas 77040
United States
Privacy contact: privacy@omnibrowser.online
Legal contact: legal@omnibrowser.online
2. Information We Collect
We collect information you provide directly, information generated through your use of the Service, and information from service providers that help us operate Omni Browser.
Account and identity information
We may collect your name, email address, organization name, login identifiers, authentication provider data, user ID, workspace ID, plan type, account role, and account status. Omni Browser may support authentication through providers such as Clerk and Firebase Google Auth.
Billing information
Payments may be processed by Stripe or another payment processor. We may receive billing status, plan, subscription status, charge status, customer ID, invoice metadata, and limited payment information. We do not store full payment card numbers on our servers.
Workspace and product usage information
We may collect workspace configuration, plan entitlements, credit usage, workflow selections, run history, session state, saved artifacts, feature usage, support events, device/browser metadata, logs, and operational telemetry needed to provide and improve the Service.
Browser-agent session information
When you direct Omni Browser to perform a browser-agent workflow, the Service may process prompts, instructions, URLs, page content, screenshots, browser actions, generated artifacts, session logs, status events, and related metadata. This information is used to perform the requested workflow, show results, debug issues, secure the Service, enforce limits, and improve product reliability.
Credentials, vault, and connected-session information
Some workflows may require access to websites or tools you authorize. Omni Browser may support credential vaults or session capture flows designed to reduce repeated logins. You are responsible for ensuring you have permission to connect any account, website, or tool. Do not provide credentials or access to accounts you are not authorized to use.
Support and communications
If you contact us, we may collect your messages, attachments, issue details, account information, and support history so we can respond and resolve issues.
Cookies, analytics, and tracking technologies
We may use cookies, local storage, pixels, analytics, session replay, and similar technologies to operate the website, remember preferences, measure performance, understand conversion, detect abuse, and improve the Service. These tools may include providers such as Google Analytics, Microsoft Clarity, Meta Pixel, or similar analytics and advertising technologies when enabled.
3. How We Use Information
We use information to:
- provide, operate, secure, and maintain Omni Browser;
- create and manage accounts, workspaces, sessions, credits, billing, and support;
- run user-directed browser-agent workflows;
- generate, store, and display artifacts and run history;
- process payments, subscriptions, Power Packs, refunds, disputes, and invoices;
- authenticate users and protect accounts;
- detect, investigate, and prevent fraud, abuse, policy violations, and security incidents;
- improve product reliability, feature quality, onboarding, and performance;
- communicate about service updates, account notices, support issues, billing, security, and policy changes;
- enforce our Terms, Acceptable Use Policy, Refund Policy, and legal rights;
- comply with law, legal process, and regulatory obligations.
4. AI Providers and Model Routing
Omni Browser may use AI model providers, routing providers, infrastructure vendors, or automation providers to process prompts, page content, session events, artifacts, and related information as needed to deliver the Service. These providers may include OpenAI, Anthropic, Google/Gemini, OpenRouter, Perplexity, Vercel, Firebase, E2B, database providers, hosting providers, logging providers, and similar vendors.
We use these providers to perform user-requested work, operate infrastructure, secure the platform, and improve reliability. Provider processing is subject to contractual terms, technical controls, and the provider’s applicable policies.
5. Data Training Position
We do not sell personal information. We do not use private workspace/session content to train our own foundation models. Third-party AI providers may process information to provide the requested Service and may have their own terms governing abuse monitoring, retention, and model improvement. Where available and appropriate, we seek to use business, API, or enterprise configurations that limit provider training on customer content.
6. How We Share Information
We may share information with:
- service providers and vendors that host, secure, process, analyze, support, or operate the Service;
- payment processors such as Stripe;
- authentication providers such as Clerk or Firebase;
- AI, model-routing, browser automation, infrastructure, analytics, and logging providers;
- professional advisors such as attorneys, accountants, auditors, insurers, and security consultants;
- law enforcement, regulators, courts, or other parties when required by law or to protect rights, safety, or security;
- business transfer parties in connection with a merger, financing, acquisition, reorganization, sale of assets, or similar transaction.
We may also share aggregated or de-identified information that does not reasonably identify you.
7. Data Storage and Retention
Omni Browser primarily stores and processes data in the United States. We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support legitimate business purposes.
Workspace artifacts, run history, and storage limits may vary by plan. Deleted information may remain in backups or logs for a limited period before deletion according to operational retention schedules.
8. Security
We use technical, administrative, and organizational safeguards designed to protect information, including access controls, secure authentication, encrypted transport, logging, monitoring, and operational guardrails. No internet service can guarantee perfect security. You are responsible for safeguarding your account credentials, workspace access, and connected third-party accounts.
If you believe your account or data may be at risk, contact security@omnibrowser.online.
9. Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding certain personal information. You may also have rights to opt out of certain processing, marketing, or data sharing.
To make a privacy request, contact privacy@omnibrowser.online. We may need to verify your identity and account ownership before responding.
10. Marketing Communications
You may receive account, billing, service, security, or transactional messages. You may also receive marketing communications if permitted by law. You can unsubscribe from marketing emails using the instructions in the email, but we may still send non-marketing service messages.
11. Children and Minors
Omni Browser is intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe a minor has provided information to us, contact privacy@omnibrowser.online.
12. International Users
If you access Omni Browser from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where our providers operate. These jurisdictions may have data protection laws different from those in your location.
13. Changes to This Policy
We may update this Privacy Policy as the Service evolves. The updated version will be posted on this page with a new effective date. Material changes may be communicated through the website, application, email, or other reasonable means.
14. Contact
Privacy questions: privacy@omnibrowser.online
Legal questions: legal@omnibrowser.online
Security/abuse: security@omnibrowser.online